Products are available for our 30-day refund policy under limited conditions. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. Apparel is also not to be worn for a refund. Please note there is no reimbursement for shipping.
DTF TRANSFERS We are unable to offer returns or exchanges as all items are printed as orders come in with your special artwork. Please read all instructions before ordering.
Please contact us Web@Cre8tiveFactory.com to make a refund claim. Please provide proof or purchase and picture of problem with merchandise.
To be eligible for refund or reprint. We do not accept return for changing your mind. We are not responsible for color matching. All orders are custom made to order.
Once your return is received and inspected, we will send you an email to notify you that we received the return and if your return is approved for refund or rejected.
If approved will automatically go back to your credit card.
We only replace items if the are defective or damaged.